OUR EXPERTS AT YOUR SIDE
Thanks to our video-assistance after-sales service tool, we can teleport our experts to your side.
Get in touch with one of our experts on our partner platform Kolus.
We can provide you with visual guidance during technical interventions, and an enhanced experience during an after-sales service request.
Video assistance redesigned for after-sales service
A tool that allows our teams to guide you through various functionalities.
Show us your product and we'll guide you. Our teams can record, analyze and annotate your images to help you better understand the fault.
If the problem can be solved by video assistance, your contact person will send you a link that will enable you to enter into video contact with him or her. It's a way for us to be right there with you.
- Quick access
- Personalized service
- Quick answers to your questions
