FABRICATION FRANÇAISE
SAV PAR VIDÉO ASSISTANCE

A TEAM OF TECHNICIANS AT YOUR DISPOSAL

Our team of technicians is at your disposal by phone and e-mail, for all your after-sales service problems on all our product ranges.

 

 

Get in touch with one of our experts on our partner platform Kolus.

We can provide you with visual guidance during technical interventions, and an enhanced experience during an after-sales service request.

KOLUS
Template Kolus

Video assistance redesigned for after-sales service

 

A tool that allows our teams to guide you through various functionalities.

 

Show us your product and we’ll guide you. Our teams can record, analyze and annotate your images to help you better understand the fault.

 

If the problem can be solved by video assistance, your contact person will send you a link that will enable you to enter into video contact with him or her. It’s a way for us to be right there with you.

 

– Quick access

– Personalized service

– Quick answers to your questions

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RÉPARATION EN ATELIER

REPAIR IN OUR WORKSHOP

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Pièces de rechange

SPARE PARTS

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iNTERVENTION SUR SITE

INTERVENTION ON SITE

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